Terms and Conditions
Welcome to Mekong to do! These terms and conditions outline the rules and regulations for the use of our website and services. By accessing or using our services, you agree to comply with and be bound by these terms. Please read them carefully.
1. Introduction
1.1 These Terms and Conditions govern your use of Mekong to do’s website and services.
1.2 By using our website and services, you accept these terms in full. If you disagree with any part of these terms, you must not use our website or services.
2. Booking and Payments
2.1 All bookings are subject to availability and confirmation.
2.2 A deposit or full payment may be required at the time of booking. The specific payment terms will be provided during the booking process.
2.3 Payments can be made via credit card, bank transfer, or other accepted payment methods as specified on our website.
3. Cancellations and Refunds
3.1 Cancellations must be made in writing via email or through our website.
3.2 Cancellation fees may apply depending on the timing of the cancellation relative to the scheduled tour date. Specific cancellation policies will be provided at the time of booking.
3.3 Refunds, if applicable, will be processed within a specified timeframe. Processing fees may be deducted from the refund amount.
4. Changes to Bookings
4.1 Any changes to confirmed bookings must be requested in writing.
4.2 We will do our best to accommodate change requests, but we cannot guarantee that all changes will be possible.
4.3 Additional charges may apply for any changes made to confirmed bookings.
5. Travel Insurance
5.1 We strongly recommend that all travelers purchase comprehensive travel insurance to cover personal injury, medical expenses, loss of personal belongings, and trip cancellations.
6. Liability
6.1 Mekong to do acts solely as an intermediary for tour operators, transportation companies, and other service providers.
6.2 We are not liable for any loss, damage, injury, or expense resulting from the actions of third-party service providers.
6.3 While we strive to provide accurate information, we do not guarantee the completeness or reliability of the information provided on our website.
7. Health and Safety
7.1 Travelers are responsible for ensuring that they are in suitable health to participate in our tours.
7.2 It is the traveler’s responsibility to inform us of any medical conditions or special requirements at the time of booking.
8. Use of Website
8.1 You agree to use our website only for lawful purposes and in a way that does not infringe the rights of others or restrict their use of the website.
8.2 Unauthorized use of our website may give rise to a claim for damages and/or be a criminal offense.
9. Intellectual Property
9.1 All content on our website, including text, graphics, logos, and images, is the property of Mekong to do or its content suppliers and is protected by intellectual property laws.
9.2 You may not reproduce, distribute, or create derivative works from any content on our website without our express written permission.
10. Governing Law
10.1 These terms and conditions are governed by and construed in accordance with the laws of Vietnam.
10.2 Any disputes arising out of or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of Vietnam.
11. Changes to Terms and Conditions
11.1 We reserve the right to modify these terms and conditions at any time. Any changes will be posted on our website.
11.2 Your continued use of our website and services following the posting of changes constitutes your acceptance of those changes.
Contact Us
If you have any questions about these terms and conditions, please contact us at:
- Email: your-email@example.com
- Phone: +84 [your-phone-number]
- Address: [Your Address], Can Tho, Vietnam
By using Mekong to do, you acknowledge that you have read, understood, and agreed to these terms and conditions. Thank you for choosing us for your travel needs!